FAQs

Have questions? We’ve got answers.

Starting orthodontic care often comes with lots of questions, and we’re here to make things simple. Dr. Neil Singh Chandok and the Milwaukee Orthodontics team gathered our most common FAQs to guide you. Below, you’ll find clear answers about braces, Invisalign® aligners, expanders, retainers, and more. If you’re ready to take the next step, you can schedule a convenient consultation anytime.

General Information

At what age should my child see an orthodontist?

The American Association of Orthodontists recommends a first check-up by age 7. Early Phase I evaluations enable us to identify growth issues before they become complex, often reducing total treatment time later.

How do I schedule a consultation with Dr. Chandok?

Simply call (414) 376-2112 or fill out our online form to book your free first visit. We’ll find a time that fits your schedule—including Saturdays—and walk you through every step.

Do you accept my insurance?

We partner with all major dental insurers and handle claims on your behalf. During your consultation, we’ll verify benefits and explain any out‑of‑pocket costs upfront.

Do you accept Medicaid?

Yes—we’re proud to accept Wisconsin Medicaid to make orthodontic care accessible for more families. Our team will guide you through the enrollment and pre‑authorization process. We are a preferred Orthodontist for ForwardHealth, Badgercare, Molina, United Healthcare, Chorus and Envolve Health plans.

What financing options are available?

Choose from Cherry’s interest‑free monthly plans, in‑house payment arrangements, or traditional insurance. With soft credit checks and no hidden fees, we tailor a plan that fits your budget.

Do I need a referral from my general dentist?

No referral is required—anyone can book directly with us. However, we do coordinate with your dentist to ensure seamless, comprehensive care.

How soon can I start treatment after my consultation?

Often within just a few days—once your plan is finalized, we’ll schedule your first adjustment or appliance placement at your convenience.

How do I know which treatment is right for me?

During your consultation, Dr. Chandok evaluates your bite, facial structure, and smile goals—using digital scans and CBCT imaging for precision. Together, you’ll review options (braces, aligners, expanders) and choose the plan that best fits your lifestyle and timeline.

What if I have an orthodontic emergency?

For loose brackets, poking wires, or discomfort, give us a call right away. We’ll prioritize you for a quick adjustment—often the same day—to minimize any disruption to your smile journey.

Will orthodontic treatment affect my diet or nutrition?

While braces require avoiding sticky or hard foods, you’ll still enjoy a balanced diet of fruits, veggies, proteins, and grains. Invisalign wearers face no food restrictions—simply remove the trays to eat and brush before reinserting.

About Orthodontics

Why Is Orthodontic Treatment Important?

Orthodontic treatment is about more than creating a beautiful smile—it’s about supporting long-term oral and overall health. When teeth are crowded or misaligned, they can be difficult to clean properly, which increases the risk of cavities, gum disease, and bone loss over time.

An unbalanced bite can also place extra stress on the jaw joints and facial muscles, leading to discomfort, headaches, and even temporomandibular joint (TMJ) problems. Misaligned jaws may cause uneven tooth wear, difficulty chewing or speaking, and can interfere with natural jaw function.

In some cases, improper jaw growth or narrow arches can also affect the airway, contributing to mouth breathing, snoring, or sleep-related breathing issues. By guiding the development of the jaws and teeth, orthodontic treatment can help open the airway, improve breathing patterns, and enhance overall well-being. Without timely treatment, these issues can worsen over time and may require more complex care later in life. Addressing them early helps ensure a healthier bite, better function, and a more confident smile for years to come.

Why Choose an Orthodontist?

Choosing the right orthodontist is an important step toward achieving a healthy, confident smile. Orthodontists are dental specialists who focus on diagnosing, preventing, and correcting irregularities of the teeth and jaws.

After completing dental school, orthodontists receive an additional two to three years of advanced education devoted exclusively to understanding how to align teeth, guide jaw growth, and create stable, functional bites. This specialized training allows orthodontists to treat a wide range of orthodontic needs—from simple alignment concerns to complex skeletal corrections—with precision and care.

Dr. Neil Chandok completed his specialty training in Orthodontics and Dentofacial Orthopedics at the University of Illinois Chicago (UIC) Department of Orthodontics, one of the nation’s top programs for clinical and surgical orthodontics. He is an active member of both the American Association of Orthodontists (AAO) and the American Board of Orthodontics (ABO), reflecting his dedication to professional excellence and high standards of care.

When you choose Dr. Chandok at Milwaukee Orthodontics, you’re choosing a provider with advanced training, experience, and a commitment to helping every patient achieve a balanced, healthy, and confident smile.

When Should Children Get an Orthodontic Check-Up?

The American Association of Orthodontists (AAO) recommends that every child have their first orthodontic evaluation by around age seven. By this stage, most children have a mix of baby and permanent teeth, allowing the orthodontist to see how the jaws and teeth are developing together.

At Milwaukee Orthodontics, Dr. Chandok uses this early visit to identify any subtle issues with jaw growth, bite alignment, or the way permanent teeth are coming in. Detecting these concerns early can make a big difference—some problems are much easier to guide or correct while a child is still growing.

Not every child will need treatment right away. In many cases, Dr. Chandok will recommend periodic monitoring to track growth and determine the ideal time to begin treatment, which for most patients occurs between ages 9 and 14. Early evaluation ensures that when the time is right, your child’s orthodontic care will be efficient, effective, and tailored to their unique smile.

How Long Does Orthodontic Treatment Take?

The length of orthodontic treatment varies for each patient, depending on the complexity of the case and the goals of treatment. On average, most patients spend one to three years in active treatment.

During your consultation at Milwaukee Orthodontics, Dr. Chandok will evaluate your teeth, bite, and jaw alignment to create a personalized treatment plan and give you a clear estimate of how long your specific case is likely to take. Whether you’re considering braces or clear aligners, every plan is designed for efficiency, comfort, and lasting results.

Can Adults Benefit from Orthodontic Treatment?

Absolutely. Orthodontic treatment can be effective and rewarding at nearly any age. In fact, a growing number of adults are choosing to improve their smiles—today, nearly one in four orthodontic patients is over the age of 18.

At Milwaukee Orthodontics, Dr. Chandok offers a range of modern options designed specifically with adults in mind, including metal braces, ceramic (clear) braces, and Invisalign® clear aligners. These smaller, more comfortable, and discreet appliances make it easier than ever for adults to enhance both the appearance and function of their smiles without interrupting their daily lives.

Whether you’re seeking cosmetic improvement or relief from bite-related discomfort, Dr. Chandok can create a customized treatment plan that fits your goals, schedule, and lifestyle.

How Long Do I Need to Wear Retainers After Treatment?

After your orthodontic treatment is complete, Dr. Chandok will recommend how long you should continue wearing your retainers to keep your new smile in perfect alignment. Retainers may be removable (worn at specific times) or fixed (bonded behind the teeth), depending on your treatment plan and individual needs.

Wearing retainers as directed is the most reliable way to maintain the results of your orthodontic care. Teeth are supported by bone, not a solid structure, and that bone is constantly remodeling throughout your life. Because of this natural movement, teeth can slowly shift out of position if they’re not held in place.

By consistently wearing your retainers, you help ensure that your teeth stay right where Dr. Chandok positioned them—so you can enjoy a healthy, beautiful smile for years to come.

Orthodontic Emergencies

We’re Here When You Need Us

True orthodontic emergencies are rare, but if one happens, it’s important to know how to handle it until you can reach our office. Most issues can be managed at home with a few simple steps to keep you comfortable. If you’re ever unsure, Dr. Chandok and the team at Milwaukee Orthodontics are just a call away and ready to help. Below are some common orthodontic concerns and what to do in each situation.

Minor Issues You Can Often Handle at Home

Food Caught Between Teeth

This is one of the most common irritations with braces—and it’s easy to fix. Use dental floss, a floss threader, or an interproximal brush to gently remove the food. A small knot tied in your floss can help dislodge anything that’s stuck.

Mouth Sores

Some patients are prone to small sores on the cheeks, lips, or tongue, especially when braces are new. These aren’t caused by braces, but irritation can make them worse. Apply a small amount of topical anesthetic—like Orajel or Orabase—directly to the sore using a cotton swab. You can reapply as needed for relief.

General Discomfort

It’s normal to feel some soreness for a day or two after getting braces or after adjustments. Stick to soft foods and rinse several times a day with warm salt water (½ teaspoon salt in 8 ounces of warm water). The discomfort usually fades within a few days as your mouth adjusts.

Irritated Lips or Cheeks

When braces first go on, the inside of your mouth may feel tender. Orthodontic wax can help. Roll a small piece into a ball, flatten it slightly, and place it over the bracket or wire causing irritation. The wax acts as a cushion and is safe to swallow if it comes loose.

Situations That Need Attention Soon

Loose or Missing Ligatures

Ligatures are the small rubber bands or fine wires that hold the main wire to each bracket. If a rubber ligature comes off, you may be able to replace it with clean tweezers. If a wire ligature loosens or breaks, remove it carefully with tweezers.

If several ligatures come off, or you’re unable to fix it, call Milwaukee Orthodontics so Dr. Chandok can determine if an appointment is needed.

Protruding or Poking Wire

If a wire end is irritating your cheek or lip, try pushing it gently back into place using a cotton swab or the eraser end of a pencil. If it can’t be repositioned, cover the end with orthodontic wax to prevent irritation.

If the wire is extremely bothersome and you can’t see Dr. Chandok soon, you may carefully clip the protruding end using disinfected nail clippers. Use a tissue or gauze to catch the clipped piece so it isn’t swallowed. Then call our office to schedule a repair.

Loose Bracket, Band, or Wire

Brackets can come loose from the tooth if you bite into something hard or if the mouth is hit during sports. If this happens, contact Milwaukee Orthodontics to let us know. If the bracket is sliding along the wire, you can gently move it back between two teeth with clean tweezers and apply wax for comfort.

Always wear a mouthguard during sports to help prevent this kind of problem.

More Serious Situations

Swallowed Piece of an Appliance

While rare, it can happen. If you swallow or inhale a part of your braces or appliance, stay calm. If you’re coughing excessively, having difficulty breathing, or think the piece may have entered your airway, seek emergency medical help immediately.

If you can see and safely remove the piece, do so carefully. Then contact Milwaukee Orthodontics to report what happened and schedule an appointment so Dr. Chandok can check your braces.

Most orthodontic issues aren’t true emergencies, but they should still be addressed to keep your treatment on track and prevent discomfort. If you’re unsure what to do, or if something doesn’t feel right, Dr. Chandok and the Milwaukee Orthodontics team are always here to guide you. Call us anytime for advice or to schedule a visit—we’ll help you get comfortable and back on the path to a healthy, beautiful smile.

Braces

The Parts of Metal Braces

Brackets

The brackets used by Dr. Chandok are high-quality and made from a blend of stainless steel and other durable metals. Each bracket has small hooks or slots that hold the wire in place to gently guide your teeth into alignment.

Adhesive

A specialized dental adhesive is used to attach the brackets to your teeth. With Dr. Chandok’s indirect bonding technique, all the brackets are positioned on a tray that’s placed on your teeth in one step for a precise and efficient fit. A curing light hardens the adhesive to secure the brackets

Archwire

This thin metal wire connects the brackets and applies gentle pressure to move your teeth. Dr. Chandok custom-fits the wire at the start of treatment to minimize the number of adjustments needed throughout your orthodontic journey.

Orthodontic Bands

These stainless-steel rings may be cemented around certain teeth to provide extra stability and serve as anchors for braces or orthodontic appliances. Not every patient requires them, but when used, they help support the overall system.

Elastics (Rubber Bands)

Elastics are often used to correct bite discrepancies. They stretch between hooks on the upper and lower brackets to adjust how your jaws fit together—helping correct overbites, underbites, or other bite relationships. They’re an important part of ensuring proper alignment and bite correction during treatment.

Spacers (Separators)

These small elastic rings are placed between teeth to create space before orthodontic bands are applied. Spacers are temporary and are usually worn for a few days to make room for other components of your braces.

FAQs About Metal Braces

How Long Does Metal Braces Treatment Take?

Every smile is different, so the time you’ll spend in metal braces depends on your specific orthodontic needs. Most patients complete treatment in about 18 to 22 months, but this can vary depending on how much movement your teeth require.

Some of Dr. Chandok’s patients finish treatment in as little as six months, while others with more complex cases may need closer to three years for the best results.

At Dr. Chandok’s orthodontic practice in Milwaukee, you’ll start noticing small improvements early on, giving you encouragement and confidence as your smile continues to take shape.

Are Metal Braces Painful?

It’s common to feel some mild soreness or tenderness after your braces are first placed or adjusted. This is simply your teeth adjusting to gentle pressure and usually fades within a few days. Using orthodontic wax and taking over-the-counter pain relievers can help ease any temporary discomfort.

Dr. Chandok designs each set of braces to fit your teeth precisely, ensuring a more comfortable experience and efficient tooth movement compared to traditional, one-size-fits-all systems.

Can I Eat Normally While Wearing Braces?

You can enjoy most of your favorite foods while wearing braces, but it’s important to make a few adjustments to protect your appliances. Dr. Chandok recommends avoiding hard, sticky, or chewy foods that could loosen or break the brackets and wires. Choosing softer foods and cutting items into smaller bites will make eating more comfortable and help keep your braces in great shape throughout treatment.

How Do I Clean My Teeth with Braces?

Keeping your teeth clean during orthodontic treatment is essential for a healthy smile. Dr. Chandok recommends brushing after every meal with fluoride toothpaste and paying close attention to the areas around your brackets and wires. Using a floss threader or water flosser each day helps remove food particles and plaque from hard-to-reach spots. Regular dental cleanings and checkups are also important to keep your teeth and gums healthy throughout treatment.

Are There Any Age Restrictions for Getting Metal Braces?

There’s no specific age limit when it comes to improving your smile with braces. Although many patients begin treatment as teenagers, Dr. Chandok also treats adults who want to straighten their teeth or enhance their bite. Healthy teeth can be moved at almost any age, making metal braces a great option for both teens and adults.

Can I Play Sports with Braces?

Yes! You can absolutely continue playing sports while wearing braces. Dr. Chandok recommends wearing a properly fitted mouthguard during any contact or high-impact activity to protect both your teeth and your braces from injury. With the right precautions, you can stay active and keep your treatment on track.

How Often Do I Need to Visit the Orthodontist During Treatment?

Most patients see Dr. Chandok every four to eight weeks for routine checkups and adjustments. These visits allow him to monitor your progress, make precise changes to your braces, and ensure your teeth are moving as planned. Regular appointments at Dr. Chandok’s Milwaukee office are an important part of keeping your treatment on schedule and achieving the best possible results.

Life with Braces

Caring for Your Smile During Treatment

At Milwaukee Orthodontics, Dr. Chandok is passionate about creating healthy, confident smiles that last a lifetime. A big part of achieving that goal is learning how to care for your teeth and braces throughout treatment. With the right daily habits, you can keep your teeth and gums healthy while helping your braces do their job effectively.

When your braces come off, you’ll see that your extra effort has paid off—with a beautiful, healthy smile that was worth every bit of care.

Doing Your Part

Successful orthodontic treatment is a team effort between you, your family dentist, and Dr. Chandok. While we provide the guidance and adjustments, your role is just as important—keeping your teeth clean, following instructions, and maintaining great oral hygiene every day.

Taking a few extra minutes to brush and floss properly can make all the difference. It helps prevent plaque buildup, gum inflammation, and staining around brackets, and ensures your smile looks its best once your braces are removed.

Why Oral Hygiene Matters

Plaque is a thin, sticky film made up of bacteria, food particles, and saliva. If it isn’t removed regularly, it can lead to swollen gums, bad breath, tooth decay, and white marks on the teeth after braces are removed.

Good brushing and flossing habits are your best defense. Dr. Chandok and our team will show you how to clean around brackets and wires effectively, so you can protect your teeth during every stage of treatment.

How to Brush with Braces

Brushing with braces takes a little extra attention to detail. You’ll need to adjust your routine to reach every surface of your teeth, brackets, and wires.

Here are a few simple tips from Dr. Chandok:

  • Use a soft-bristled toothbrush and fluoride toothpaste. Replace your brush as soon as it shows signs of wear—braces tend to wear them out faster.
  • Brush around each part of your braces, including the tops, bottoms, and sides of every bracket. Clean the front, back, and chewing surfaces of every tooth.
  • Don’t forget your gums, tongue, and the roof of your mouth.
  • Rinse well after brushing to remove any loosened plaque or food particles.
  • Check your teeth and braces in a well-lit mirror to make sure everything looks clean and that no brackets or wires are loose. If you notice a problem, call Milwaukee Orthodontics so we can determine if a repair is needed.

When to Clean

Brush thoroughly after every meal and snack. If you can’t brush right away, rinse your mouth with water to wash away food debris until you can.

Carry a travel toothbrush and small toothpaste with you so you can clean your teeth on the go. Each night before bed, take extra time to brush carefully and floss between every tooth. A water flosser or floss threader can make cleaning around braces easier and more effective. These small daily habits keep your teeth and gums healthy and ensure your braces work as efficiently as possible—bringing you closer to your best smile.

Eating with Braces: What to Avoid and What’s Safe

What you eat during orthodontic treatment can make a big difference in how smoothly things go. Certain foods can damage your braces or make cleaning more difficult, while others are perfectly safe and easy to enjoy.

Foods to Avoid

To protect your brackets and wires, steer clear of:

  • Hard foods – ice, popcorn kernels, nuts, hard candies, pretzels
  • Sticky or chewy foods – caramel, taffy, chewing gum, gummy candies
  • Crunchy foods – chips, taco shells, or crusty bread (unless broken into small pieces)
  • Foods you bite directly into – corn on the cob, apples, or carrots (cut these into small bites first)

Foods You Can Enjoy

There are still plenty of delicious and braces-friendly options, including:

  • Soft fruits like bananas, berries, and melons
  • Cooked vegetables and pasta
  • Smoothies, yogurt, and cheese
  • Eggs, fish, and tender meats
  • Rice, mashed potatoes, and soups

Being mindful of your diet helps keep your braces intact and your treatment on schedule. If you’re ever unsure about a food, Dr. Chandok and the team at Milwaukee Orthodontics are happy to give you guidance on how to enjoy your meals safely during treatment.

Retainers

Your braces journey doesn’t end when the brackets come off—keeping your smile beautiful for years to come depends on wearing and caring for your retainers properly. Follow these simple steps from Dr. Chandok and the team at Milwaukee Orthodontics to protect your results:

  • Wear your retainer as directed. Keep it in full-time unless Dr. Chandok advises otherwise. Consistent wear prevents your teeth from shifting out of position.
  • Remove your retainer when eating. Always store it safely in its case. Most lost retainers end up in napkins, lunch trays, or restaurant tables—don’t let that happen to yours!
  • Clean your retainer daily. Use a toothbrush and toothpaste with warm (not hot) water to gently remove plaque and buildup. You may use Efferdent® or another retainer cleaner occasionally, but brushing is still the most effective method.
  • Keep it in its case when not in use. Retainers are easy to misplace—and pets love to chew on them—so always store yours in its protective case.
  • Practice speaking. It might take a day or two to adjust to talking with your retainer. Reading aloud or singing can help you get comfortable faster.
  • Handle with care. Retainers are delicate and can break if bent or dropped. If yours cracks, warps, or is lost, contact Milwaukee Orthodontics right away for advice.
  • Never try to adjust your retainer yourself. If it feels uncomfortable or doesn’t fit properly, schedule a visit so Dr. Chandok can make the adjustment safely.
  • Bring your retainer to every appointment. This allows us to check the fit and ensure your teeth are staying in perfect alignment.
  • Avoid heat. Keep retainers away from hot water, dashboard heat, washing machines, or your pocket—heat can distort the shape and make them unusable.
  • Remove retainers before swimming. This prevents accidental loss or damage.

With proper care, your retainers can last for many years—and your smile will, too. If you ever have questions or notice any issues with your retainer, Dr. Chandok and our team are always happy to help.

Palatal Expanders

At Milwaukee Orthodontics, Dr. Chandok may use a palatal expander to gently widen the upper jaw and create the space needed for proper tooth and jaw alignment. This appliance works by applying light pressure on the upper molars each time an adjustment is made.

As your jaw gradually expands, the bone tissue naturally fills in the space, helping to stabilize the correction. Once the desired width is achieved, the appliance typically remains in place for several months to allow the new bone to form and prevent any relapse.

Follow these steps carefully when turning your expander at home. If you ever have questions, our team is happy to demonstrate the process again in the office.

Step 1: Get Ready


Find a well-lit area and have the patient sit or tilt their head back slightly. Good lighting helps ensure you can clearly see the keyhole inside the expander.

Step 2: Insert the Key


Hold the key firmly and place it into the hole in the center of the expander. Make sure the key is fully seated before turning.

Step 3: Make the Turn


Gently push the key toward the back of the mouth until you feel a slight stop. As you turn, you’ll see the expansion screw rotate, and a new hole will appear in front. This means one full turn has been completed.

Step 4: Remove the Key


Once the turn is complete, carefully press the key back and down toward the tongue to remove it. The next hole for your next adjustment should now be visible and ready for the next scheduled turn.

Tips for Success

  • Turn the expander exactly as instructed by Dr. Chandok — never more or less.
  • Keep track of your turns with a calendar or note in your phone.
  • If you miss a turn or have difficulty inserting the key, contact Milwaukee Orthodontics for guidance before continuing.
  • A feeling of slight pressure or tightness after turning is normal and should fade within a few minutes.

By following these directions and keeping up with your scheduled turns, you’ll help ensure your expansion process goes smoothly and comfortably — paving the way for your new, confident smile.

Take the first step to a brighter smile!